Help in housing emergencies

Advice centers for homeless women and men or women at risk of homelessness.

Among other things, our counseling centers offer personal support in building social relationships, finding accommodation, renting living space and looking for a job, enforcing legal claims and securing material subsistence. 


For most people they are taken for granted: their own four walls. But without a roof over your head, everyday little things can cause big problems. Diakonie is there for people who live on the streets or are threatened by homelessness.

Our advice centers are there for you  

  • if you are homeless
  • the loss of the apartment is imminent (e.g. due to rent arrears)
  • there is no postal accessibility according to § 67 SGB XII
  • income is not secured
  • Contacts to relatives are sought
  • important papers are missing
  • or further personal help is desired.

We are an outpatient service according to §§ 67 ff. SGB XII. 

Please contact us!
Call, make an appointment or come to us during office hours!

Ambulatory help Hanover
Berliner Allee 8
30175 Hanover
0511 99040 0 or 0511 99040 38

Monday – Friday from 9:00 a.m. to 11:00 a.m.
and by appointment
beratungsteam@zbs-hannover.de

Further information and support services from the Diaconal Service of Hanover can be found here.

Published on February 17, 2026
Category: Help & Support, Emergency Aid for the Homeless